Refund & Return Policy
Last Updated: November 2, 2026
1. No Refund Policy
Due to the intangible and irrevocable nature of digital products, all sales are final. TraderHideOut does not offer refunds, returns, or exchanges for any digital products purchased on our website.
Once a digital product — including but not limited to indicators, scripts, strategies, tools, PDFs, templates, software, e-books, video courses, and design assets — has been purchased and delivered, the transaction is considered complete and non-refundable.
By completing your purchase, you acknowledge and agree that you are waiving your right to a refund or chargeback for this transaction.
2. We Encourage You to Review Before Purchasing
We strongly encourage you to review all product descriptions, previews, system requirements, and compatibility information provided on our website before making a purchase.
To help you make an informed decision, we provide [specify: free previews, interactive charts, sample chapters, feature lists, video walkthroughs]. We recommend verifying that the product meets your specific needs and expectations before completing the checkout process.
3. Disclaimer of Misinterpretation
Every effort has been made to accurately represent the features, capabilities, and functionality of our digital products. However, we are not responsible for any misinterpretation, misunderstanding, or misconception regarding a product's use, functionality, or suitability for a particular purpose.
It is your sole responsibility to ensure that the product aligns with your technical requirements, skill level, and intended use. We do not guarantee specific results, outcomes, or performance metrics unless explicitly stated in a separate written agreement.
4. Technical Support vs. Refunds
Please note: "no refund" does not mean "no support."
If you experience technical difficulties downloading, accessing, or installing a product, we are happy to provide reasonable technical support. Please contact us at [email protected] within 7 days of purchase, and we will make every effort to resolve the issue.
However, issues related to user error, incompatible software or hardware, or changes in user preference do not qualify for a refund."
